Posts

Study Finds that 56 Percent of People are Unhappy with Wireless Provider

Image
U.S. Cellular Launches New Campaign to Help Those in Dysfunctional Wireless Relationships A study by U.S. Cellular (NYSE: USM) indicates that 43 percent of individuals are in the “seven year itch” phase with their wireless provider, noting they are comfortable but suspect they are missing out on something better. Out of the 1,208 participants polled across four regions of the country, 56 percent of the respondents admitted to being unhappy with their carrier over the past year but only 35 percent of all respondents have ever broken up with their provider. In spite of this overall dissatisfaction, respondents are hesitant to call it quits. It’s no secret that people are frustrated with their wireless experience, but people tolerate less because they don’t believe there is a better option. More than one-third (37 percent) of respondents say they stick with their current provider because they believe all carriers are the same, it is too much trouble to switch carriers, or they don’t
Image
More than 50 Percent of Consumers in the Southern States are Unhappy with their Wireless Provider in New Study from U.S. Cellular ------------------------------------------------- U.S. Cellular Launches New Campaign to Help Those in Dysfunctional Wireless Relationships ROANOKE, Va .   (July 16, 2012) – A study announced today by U.S. Cellular ( NYSE : USM) indicates that 43 percent of individuals in the Southern states, which includes Virginia, are in the “seven year itch” phase with their wireless provider, noting they are comfortable but suspect they are missing out on something better. Although 58 percent of the respondents admitted to being unhappy with their carrier over the past year, only 35 percent of all respondents have ever broken up with their provider. In spite of this overall dissatisfaction, respondents are hesitant to call it quits. It’s no secret that people are frustrated with their wireless experience, but people tolerate less because t

Cell phone companies offer free internet, charging stations for those without power

Cell phone companies offer free internet, charging stations for those without power

U.S. Cellular Offering Charging Station for Dying Cell Phones - WBOY.com: Clarksburg, Morgantown: News, Sports, Weather

U.S. Cellular Offering Charging Station for Dying Cell Phones - WBOY.com: Clarksburg, Morgantown: News, Sports, Weather

U.S. Cellular Offers Free Charging Stations at Local Stores in Beckley, Fayetteville, Lewisburg, Princeton & Summersville

Image
As area residents continue to recover from the impact of weekend storms that left millions in the region without power, U.S. Cellular is providing charging stations at its retail stores throughout the area. Residents can power up their cell phones, make complimentary phone calls to loved ones and access the Internet. U.S. Cellular customers can also switch out their dead or dying cell phone batteries for a fully charged one for free through the company's industry-leading Battery Swap program. All area stores have power with the exception of the Fayetteville store. The store will still be open from 10 a.m. to 2 p.m. daily to sell and exchange batteries and cell phone chargers, despite the lack of power. (While Supplies Last) "Our top priority is making sure we are here for our customers when they need us," said Dana Dorcas, director of sales for U.S. Cellular in the Mid-Atlantic. "That's why we've opened our stores to meet the needs of our neighbors

Mobile Devices Help Keep Kids’ Brains & Bodies Active over Summer Break

Image
As children anxiously await the start of their summer breaks, many parents are wondering how they are going to entertain their kids, while also keeping their brains and bodies active. With more than 75 percent of children age 2 to 13 having access to smartphones, according to PlayScience, U.S. Cellular is recommending mobile apps to help parents reinforce learning and find ways to keep their children busy and occupied throughout the coming months.  “Today’s smartphones, such as the Samsung Aviator, provide several educational applications that can keep kids’ minds fresh during their long breaks from the classroom,” said Dana Dorcas, director of sales for U.S. Cellular in the Mid-Atlantic. “Not only can smartphones help parents organize and simplify their lives, these cutting-edge devices are a fun and interactive way for kids to learn over the summer months.”  Whether a child is borrowing his or her parent’s smartphone or using a mobile tablet, such as U.S. Cellular’s Samsung Gal

Well Cell Phone Does Not Mean Plans Are Down Drain

Image
U.S. Cellular Offers Steps to Revive Wet Wireless Devices A day at the beach, lake or pool is a great way to beat the heat this summer. But what if your cell phone is an unintended recipient of water?    Has this happened to you? Well, you are not alone. Recent studies show that more than 30 percent of people have accidentally got their cell phone wet or dropped it in water at some point. Whether you go swimming with a cell phone in your pocket or are the victim of a device that falls in the sink, a pet’s water bowl or even worse — the toilet, U.S. Cellular has some simple steps to help revive a phone, so your plans don’t go down the drain: Step 1 – If your phone does not turn off when it gets wet, power it down immediately. Once the power is off, remove the battery. Step 2 – Remove any skins, covers or faceplates. Grab a towel and remove as much excess water from the phone as you can. If you have a flip phone, you should open it up, so air can reach the keypad. Step 3