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New Dental Consumer Study Shows How To Increase Patient Loyalty

New Dental Consumer Study Shows How To Increase Patient Loyalty :DentalPlans’ :DP SmileIndex Offers Practice-Building Data for Dentists PLANTATION, FL — A new survey* has revealed a surprising way for dentists to increase patient loyalty—dental savings plans. According to the :DP SmileIndex™, an annual national survey from :DentalPlans, 52% of dental savings plan members are loyal to their dentists. Only 37% of the general population said the same. “Dental practices work hard to build patient loyalty by delivering quality services and engaging with their patients. Our survey indicates that patients see dental savings plans as a great way for dentists to do both of these things: increase customer satisfaction and connect effectively with patients’ needs,” says Bill Chase, vice president of marketing for :DentalPlans. The 2015 :DP SmileIndex survey, conducted for :DentalPlans by InfoSurv, also indicates that members of dental savings plans are proactive about maintaining their ora